No Validation?

Troubleshooting and guides for managing your ZModeler3 account and licenses.

Moderator: Oleg

No Validation?

Postby youngbuck » Fri Jan 08, 2016 2:04 am

Hi,
My computer restarted itself last night and did an update and now when I open zmodeler I get platform ID and License loaded but no validation, I have tried both online and offline but nothing works, how can I fix this?

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youngbuck
 
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Re: No Validation?

Postby Oleg » Fri Jan 08, 2016 10:16 am

i suggest to reinstall ZM. you can copy ZModeler3_profile.xml from your version, so all your settings and preferences are saved.
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Re: No Validation?

Postby youngbuck » Sat Jan 09, 2016 2:22 am

Thanks for replying, using a new copy did not help but when I changed my platform password it finally validated, thank you :)
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