Can't Validate Unrevoked License

Troubleshooting and guides for managing your ZModeler3 account and licenses.

Moderator: Oleg

Can't Validate Unrevoked License

Postby Sir_Smashing » Tue Dec 29, 2015 2:44 am

I revoked my license a couple of months ago because I was taking time off modding to study...today I decided I wanted to get back into it and un-revoked the license. When I log onto my account, everything is fine and it says the license is running on my platform and I have 49 days left. However, when I try to activate the license in z-modeler it doesn't work. It says that the license is expired and that online verification failed. I can open my old projects fine, but when I try to export them it says that the license denies this action. Please help me.
User avatar
Sir_Smashing
 
Posts: 34
Joined: Tue Mar 05, 2013 8:10 pm

Re: Can't Validate Unrevoked License

Postby Oleg » Tue Dec 29, 2015 9:26 am

Hi.

you should apply new license key into zmodeler asap, so you license is not banned! better choice is to remove both "codelib" files from "Shared" folder, start zm to let it autoupdate. then restart and open license window - let it download and validate license. then restart again.
User avatar
Oleg
Site Admin
 
Posts: 7573
Joined: Fri Feb 06, 2004 3:54 am

Re: Can't Validate Unrevoked License

Postby Sir_Smashing » Wed Dec 30, 2015 6:55 pm

Yes, I tried all that Oleg. I even uninstalled z modeller completely and downloaded and installed it again. I copied the license key into clipboard and held shift in the help menu of z modeller. But the same thing happened, after online verification, it said the license is expired, even though in my account it said I have 49 days left like I should. I tried again today, and the same thing happens, except now I only have 47 days left.
User avatar
Sir_Smashing
 
Posts: 34
Joined: Tue Mar 05, 2013 8:10 pm

Re: Can't Validate Unrevoked License

Postby Oleg » Wed Dec 30, 2015 11:17 pm

revocation eats days on license, you should not mess with revocation on the same PC, its for transferring from old PC to a new one.

you should not copy +shift your key, an online validation have to perform everything automatically. I see your platform has logged in today, so it should be able to download your license key and validation properly. Once it downloads and validates. restart ZM. Since you have low days on license, zm will probably need an online check on each startup - just open License Information window, let online check pass and close license window - you will be able to open/import then.
User avatar
Oleg
Site Admin
 
Posts: 7573
Joined: Fri Feb 06, 2004 3:54 am

Re: Can't Validate Unrevoked License

Postby Sir_Smashing » Thu Dec 31, 2015 5:25 pm

I tried again today...exactly as you said. Start z-modeller, go to license information window and wait for online check to pass. It says license validity: expired, and verification: failed. It let me import/export but it doesn't work properly. When I import, nothing appears. And when I export, it creates files that are of no size (0 bytes) and they don't work when I try to import into OpenIV. There are no error messages in z-modeler when I import or export.

I can open old files that I know contain no errors, but when I try to import or export them z-modeller just creates nothing.
User avatar
Sir_Smashing
 
Posts: 34
Joined: Tue Mar 05, 2013 8:10 pm

Re: Can't Validate Unrevoked License

Postby Oleg » Fri Jan 01, 2016 9:52 am

have you tried to download fresh copy of 3.1.2 from the website? for me it looks like you are missing "codelib.zmx" file in "Shared" folder (deleted for some reason or by antivirus).
User avatar
Oleg
Site Admin
 
Posts: 7573
Joined: Fri Feb 06, 2004 3:54 am

Re: Can't Validate Unrevoked License

Postby Sir_Smashing » Fri Jan 01, 2016 10:38 am

Yes I downloaded a new copy. And I tried twice with a fresh codelib.zmx file, I also tried without the file, but no success.
User avatar
Sir_Smashing
 
Posts: 34
Joined: Tue Mar 05, 2013 8:10 pm


Return to ZModeler3 Account and Licenses

Who is online

Users browsing this forum: No registered users and 1 guest