License Failed Please Please

Troubleshooting and guides for managing your ZModeler3 account and licenses.

Moderator: Oleg

License Failed Please Please

Postby Muhammet51 » Sat Dec 05, 2015 9:46 am

Oleg can not revoke my serial . It also can not afford new serial please help me in the picture , I told my problem

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Muhammet51
 
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Re: License Failed Please Please

Postby Oleg » Sat Dec 05, 2015 10:51 am

Hi.

"Validate" button is a preparation for 3.1.2 update, it will not give you a correct 3.1.1 validation currently. You have to configure online validation on your end: allow log in and assign password onto your platform in account; specify your account name and platform password in ZModeler; restart ZM and let it validate your license; then restart again. You will need to open "License Information" window at startup, so your license is revalidated; then you can use Import or Open.
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