Problem with activating

Troubleshooting and guides for managing your ZModeler3 account and licenses.

Moderator: Oleg

Problem with activating

Postby Laxii » Mon Sep 07, 2015 10:41 pm

I have very weird problem with activation process..
License key in Zmodeler3 doesn't match license key on zmodeler3.com so I copied the one from site, press shift in about tab and new license key is there, but when I copy validation key and press shift nothing happens... I tried restarting Zmodeler but then old license key is back
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Re: Problem with activating

Postby Oleg » Tue Sep 08, 2015 1:03 am

Delete "CodeLib" files from "Shared" folder. Start ZModeler and let it autoupdate - it will download empty license storage files. Restart Zmodeler and activate it with your new license key. then restart again. It's recommended to run ZModeler with administrative privileges while performing an activation.
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