Can't validate the license

Troubleshooting and guides for managing your ZModeler3 account and licenses.

Moderator: Oleg

Can't validate the license

Postby cristian11 » Fri Jun 12, 2015 5:02 am

Hi, I've got a 14 days trial version of the software but I can't validate it.
When I'm in Zmod3, under the "Help" and "License" page it tells me: Validation - Failed even if I have the product key.
What can I do?
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Re: Can't validate the license

Postby Oleg » Fri Jun 12, 2015 5:12 am

login to your account, locate your license on "My licenses" tab, press "Validate" button on license panel and copy validation key.
Open ZModeler's License Information window and press "Shift" key for 2-3 seconds. then restart ZM.

Alternatively, configure an automatic online validation.
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