Help

Troubleshooting and guides for managing your ZModeler3 account and licenses.

Moderator: Oleg

Help

Postby BoraDesiqn » Sun Apr 27, 2014 8:39 am

Help please :(

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Re: Help

Postby Oleg » Sun Apr 27, 2014 10:45 am

You have probably changed the date and ZModeler detected it as a cheating. I'm not sure whether this can be fixed, but you should try an "online validation" scheme - specify a password for your platform in account, then specify you account name and platform password in ZModeler.

When small dates span is detected as cheating I suggest to purchase a longer license, so it's validity period could cover a date span. You seems to have ~250 days of span detected, and it can't be covered even by the longest (2 year) license validation.

Unfortunately, I don't have any suitable solution in such a case. You can try creating a different user account, give it "Power user" permissions and try running ZModeler from another account on your OS.
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Re: Help

Postby petr.voltr » Wed Jul 30, 2014 1:47 am

Please help
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can not import
export does not work either.
I do not know where the problem could be
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Re: Help

Postby Oleg » Wed Jul 30, 2014 2:55 am

delete both "CodeLib" files from "Shared" folder of ZModeler; then start ZM and let it autoupdate (an arrow in a bottom-right corner). Then restart and apply your license key + fresh validation key.
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