Licenses wont validate

Troubleshooting and guides for managing your ZModeler3 account and licenses.

Moderator: Oleg

Licenses wont validate

Postby t0y » Thu Dec 28, 2017 5:44 am

I just got back from vacation and my license just wouldn't validate even with the key the website gave me, it only had a day left so I just decided to revoke it and buy a new one for a fresh start, and now it wont validate that one either. I am using the keys from the website and it just says Failed validation. Also sometimes on the website it gives me server errors, so could it just be the servers?

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Re: Licenses wont validate

Postby Oleg » Thu Dec 28, 2017 7:23 am

the validation key on the website is for the very latest build of ZModeler only (to the moment 3.2.0 build 1176). if you are trying to apply validation key from the website to the older version, it will fail to apply. You can configure online validation in web account and in ZModeler, automatic online validation will work for any version of ZModeler.
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